the matka

the matka App support

Contact
+91 6442282063

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The the matka:

Q1: How to log in after installing the the matka?

To log in, enter your registered mobile number and verify the OTP (one-time password) sent to your phone. This will securely authenticate you without the need for a password or email. You can easily log in using your mobile number and OTP for convenience.

Q2: What should I do if I am not getting OTP?

To initiate the process, first check your internet connection to ensure a strong signal. If an OTP is not received after sending, wait for the allotted time and then contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active phone number. If the number has changed, send your updated KYC details to the customer support via email to transfer your account. This will facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device, then download the latest version. Once installed, you should be able to log in and play without any problems. This update will likely resolve any issues you were experiencing with the app.

Most Asked Questions Related To Withdraw In The the matka:

Q1: What is the minimum withdrawal amount in the the matka?

In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means you can't withdraw bonus money, only the earnings from your gaming sessions.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app is generally fast, with completion times ranging from 30 minutes to 3 hours, thanks to its stable services. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be processed. Despite this, the app's stable services ensure a smooth experience in most cases.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as winnings from games played with the bonus amount. This means the bonus itself is non-withdrawable, but any winnings from it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't work, you can contact their care centre for assistance.

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